Ag Eisteacht4Business

By acquiring and deploying ‘ACTIVE LISTENING’ skills, work colleagues can enhance their relationships, improve wellbeing in the workplace and increase productivity. Let us introduce our 5 stage ‘ACTIVE LISTENING’ model to you and your team.

Course Introduction

Work is a very significant part of most people’s lives, yet the impact the workplace has on a person’s overall wellbeing is often underestimated. A positive working experience is crucial to a person's welfare, to their productivity in the workplace, and to the overall working environment.


Course Aim

Ag Eisteacht4Business Active Listening course is a training programme designed to support staff in their interactions with colleagues, to guide managers in handling difficult situations appropriately, and to enable people to recognise and manage signals of distress among colleagues.

Who is the training for?

CEOs, HR directors, supervisors, employers, managers and employees working in corporate environments regardless of the size of the business.

Participants who work in the community and not-for-profit sector can avail of a special concession rate by contacting [email protected] or 021 500 5915

How will this training help me in my work?

Participants will learn a five-step process which:

  • Enables you to recognise and respond to signals of distress
  • Shows you how to listen effectively, and respond appropriately and helpfully, within a limited time frame
  • Gives you a practical way of listening to and helping your colleague, while empowering them to find the answers themselves.

What way will the training benefit me and my colleagues?

  • Increase productivity
  • Lower staff turnover
  • Reduce absenteeism
  • Create a happier overall working environment


Course Contact

To find out how Ag Éisteacht4Business can help your business, contact Declan Cunningham: [email protected]


Upcoming Courses

Commissioned courses available now. Contact us today to find out how the Active Listening model can help your business. 

Ag Eisteacht4Business Logo
Ag Eisteach Be4Business Logo

This is a one day facilitated workshop led by two Ag Eisteacht trainers who have a wealth of business, corporate and facilitation experience. Through the use of experiential exercises and skills practice, participants will learn to use an effective Communication model.

  • Effectively use a five step communication model
  • Knowledge and expertise to identify and manage colleagues in difficult situations.
  • Increased confidence in their ability to communicate with colleagues in times of stress.
  • Increased awareness and understanding of employee behavior

The fee to participate in this small group learning environment with the added benefit of having two experienced trainers is €250 per person. A course manual, refreshments and light lunch are included in the course fee.

A CONCESSION rate is available to participants working in the community and not-for-profit sector. Please email [email protected]  or call 021 500 5915 for concession rates. 

We also deliver tailored in-house courses. If you are interested in commissioning training for your organisation please contact us for more information.

 This 1 day Acitve Listening course is eligible for 4 hours CPD for the Governance stream under the ILCU's CUCPD scheme.

Ag Eisteacht4Business will provide a certificate of attendance which states the number of workshop hours completed for participants requiring evidence of Continuing Professional Development.


Here you will find additional course downloads and information. Please note you will need a PDF viewer such as adobe acrobat installed to view these files.

ALInfoSheet Website.pdf

  • I think all managers should take this course
    – Past participant
  • The 4Business sessions went extremely well. The trainers did an excellent job. The participation and engagement levels from our team were extremely high... I asked for formal feedback and have had some really positive comments... Others have stopped by and told me how valuable they found it. A few have said that it was the best / most valuable / applicable training session they have ever attended.

    – Cathryn
    Engagement Manager
  • Excellent information
    – Past participant
  • It was a very enjoyable course and Declan and Bernie work really well together
    – Past participant
  • This process is useful and practical and it also gives you the power to manage potentially important conversations when strapped for time, in a way that is positive for all parties. The key take away for me was really: the positive impact you can have on someone by giving them just a few minutes of truly focused time. Very powerful message.
    – Matt
    Head of Communications

Commissioned Initiatives

We are happy to tailor our ABLE model to meet your team's specific training needs. If you would like to discuss the various options available for commissioning training, please call Thérèse on 021 5005915 or email [email protected] 

Contact Us

Ag Eisteacht, 2nd Floor, 24 South Bank,
Crosses Green, Cork.
Email: [email protected]

From inside Ireland: 021 5005915

From outside Ireland: +353 215005915

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